Plan Your Stay

We want your stay to be as pleasant and easy as possible. You can help by preparing for your time here and using the resources we offer.

Contact us

If you have questions about planning for a hospital stay, contact Patient Experience


A Penn State Health Milton S. Hershey Medical Center, family care coordinator talks to parents about patient resources.

Contact Us

If you have questions about planning for your stay, please contact Patient Experience at 717-531-4638.

Arrival and admissions

Before you come to the hospital for a procedure or hospital stay, find out how to get here, where to park and what to bring. View preparing for care

Before your hospital stay

Being prepared can help put you and your family at ease. Before your hospital stay:

Support for families and loved ones

We have staff, space and other resources designed to support families while they're staying with us. Our family lounges offer a place to relax and take a break.

Meet your care team

A team of talented health care professionals will meet your clinical, emotional, and educational needs. Learn about their roles, how to identify them and with whom to talk when you need help.

Stay connected with friends and family

Keeping family and friends updated during a health crisis can be a challenge. CarePages is a service that lets you create a free private website for yourself or a loved one who is in our care. You can set up a password and post updates and pictures. Family and friends can post messages of support. Learn more about CarePages.

After your visit

We want to make sure you're ready and know what to expect after you go home. Learn about our discharge process and how we support you after you leave the hospital.