Patients, Families and Visitors

Being prepared for your visit will make it more enjoyable for you and our patients.

To schedule an appointment, or ask a question, call the CareLine:


COVID-19 Patient Visitation Policy

Penn State Health is committed to the safety of patients, staff, visitors and the general public. We are currently only permitting family/support persons to accompany patients within our facilities. One family/support person is permitted per adult inpatient visit per day. Two parents/guardians are permitted per pediatric inpatient visit per day. Per the visitation restriction policy, no visitors, aside from patient-designated family/support persons, are allowed at this time. View additional visitation information.

For Visitors

Being prepared for your visit will make it more enjoyable for you and our patients.

Visiting Hours

  • Regular Hours: 9 a.m. to 9 p.m. (may vary)

Be sure to check in at the Information Desk in the Hospital lobby.

More patient and visitor information and policies

Directions and Parking


There are self-parking and valet options available at the hospital. There is also a shuttle available to take you from your car to the hospital building.

More parking information

Hospital Amenities

Milton S. Hershey Medical Center has a gift shop, in-hospital dining options like Au Bon Pain, Starbucks and a full cafeteria, and also has free wifi.

More facility amenities

Be a Good Visitor

Your actions play a role in helping your loved one heal.

Get tips on how to be a good visitor and best support a patient during and after their treatment.

What to expect when visiting

For Patients and Families

The care teams at Penn State Health Milton S. Hershey Medical Center are dedicated to helping you.

Understanding Who is Taking Care of You

Our patients will meet many people while at the hospital. Learn about the different roles of the people taking care of your.

Find out more about your care team

Preparing for Care

Learn what steps you can take to get yourself and other loved ones ready for your hospital visit.

Learn more how to prepare for your visit

Speak Up

No one knows you better than you do. We want you to play an active role in your care. It is okay to ask questions and communicate with your care team. If you feel there is something your doctor needs to know, speak up!

Learn how to be an advocate

Manage Your Care Online

Use My Penn State Hershey Health, our online patient portal, to keep track of your health information and care. Use the patient portal to:

  • Manage appointments
  • Message your doctor
  • View test results
  • View medical history

Sign in to My Health Patient Portal

Don't have an account? Find out how to sign up.